Okay, so this is part query for other users and part rant. Weeks ago I suddenly noticed strange things beginning to happen with my CMS content - odd returns on text blocks, inability to select and edit text properly and general strange behaviour resulting in basically being unable to add work.
I submitted a support call and have since received very sporadic assistance, when I am usually more than happy with response times and content. The assistance consisted of varying degrees of admittance of an issue cause by a new CMS editor being rolled out affecting unicode characters when text had been copied and pasted from other editors.
Fair enough, issues happen, but I am now seeing other problems such as links breaking whenever I click on them or select them within the CMS editor.
The biggest issue I noticed was that whole parts of content had just disappeared, and this was throughout my whole site.
I have since had to go through my entire site and re-enter whole parts of missing text and reapply links throughout - although this is virtually pointless as they break the next time I happen to place a cursor next to them anyway. Everything now has to be checked, checked and checked again to ensure it is working - and this is old content, which worked up until the new updates.
My concern is that there has been nothing overtly published to notify customers about this issue. I am also concerned for designers who manage multiple sites with many more pages than mine. This could be a disaster for them.
Has anybody else had these issues beyond the general chat about strange CMS in the following?
Webflow is expensive but incredibly adaptable. I have been converted entirely, and always fairly relaxed about certain oddities, unexpected behaviour but this is different - a major bug with virtually no customer notification, particularly given the seriousness of the issue in terms of random loss of content, let alone the other issues.
