Subdomains not working properly

nathanphilsteele · 2016-09-30 01:42:28 UTC

Hi,

I checked godaddy to make sure my forwarding subdomains have the proper settings, and they appear to be.

Thoughts?

Best,

Nathan

nathan · 2016-09-29 23:33:39 UTC

Looks like you have one too many w's in the domain (wwww.flowglobe.media vs. www.flowglobe.media)

I checked the dns entries setup for www.flowglobe.media and it looks to be correct, so updating the domain in the webflow ui should fix it!

nathanphilsteele · 2016-09-30 01:16:18 UTC

I saw the extra and changed it right before sending the email, at least I think so...how long does it take for the changes to be seen and working?

**also, non of the subdomains are working...should I contact godaddy?

Best,

Nathan

nathanphilsteele · 2016-09-30 01:40:39 UTC

I called godaddy and they had me change the @ 23.235.33.229 to 52.72.208.95. ...I think it's the hosting on your guys end not working

The worst timing since this was first to really give out my business card to a bunch of people just an hour ago with my subdomain with no "www".

Best,

Nathan

cyberdave · 2016-09-30 04:32:31 UTC

Hi @nathanphilsteele, I just checked and both http://flowglobemedia.com and http://www.flowglobemedia.com are working for me. Is things looking ok for you now?

nathanphilsteele · 2016-10-01 14:11:27 UTC

Hi Bart,

All subdomains ended up working within 30 mins of my post. I guess the servers for which my subdomains were pulling were down for a few hours.

Best,

system · 2016-11-29 17:51:18 UTC

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