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Submit Forms - can I delete the success/error messages !?


#1

Hello there,

I just added a form to my project which is really helpful, though I dont want a success message
to be shown in any case.
I tried to delete it from the navigator but this deletes the whole form out of my project.
Also tried to make it permanet display none but it wont let me do this.

How can I solve this whithout having this problem ?
Is there a “supposed to be” way ?

thx for help !


Here is my public share link: LINK
(how to access public share link)


#2

please help me on this, its really making me crazy, and i cant find any solution the google way


#3

@rico Could you please update your post with some more information so we can help you faster? Things like your read-only link & screenshots really helps us to help you faster!

In the past I’ve used the re-direct feature to send the form submission success event to a success page. Or creating an interaction that on clicking the submit button, the entire form gets set to display: none.

The recommended experience is to have some sort of success indicator when a form is submitted so I recommend at least having a success page or a success indicator of some sort as you can place anything inside of the success item.

How to share a read-only link:

Thanks in advance! :bowing_man:


#4

thx for helping me waldo !
actually its really simple like I explained in my first post.
I only want to delete the succes message-div which is included in the form div by default.
when I delete it, the whole form div is deleted. I can reproduce this every time.
Seems like both are default.
I also cant make it state none.

so no chance to delete the succes message ?


#5

One thing to remember is that if you send successful submissions to a specific page, you can track that in analytics. Also, something needs to happen after a user submits a form for usability.


#6

But i dont simply need it…

so if I dont need it, even if its recommended to use it, how can I discard it ?


#7

I believe that you can put a “#” symbol in that action.
image

But - don’t leave your user hanging. Let them know it worked. And make sure you implement a way to track submissions. Someday, someone will want to know.


#8

ok got this, thx !

so far, I still dont need the success and error message divs.

my form div with the included input field and buttons has the exact size
like another div whichs gets at some point invisible and the the form gets visible.
it should sit at the same position (because of flow), but it doesnt.
I have the feeling the succes and error divs cause the problem.
If I delete everything except those two, the problem still exists.

so is there a chance of deleting them somehow ?


#9

No, there is no way to delete them from inside webflow. Perhaps you should style your success message exactly like your form (width, height and all) to not have it break your flow?


#10

Just to point out that it’s there for a reason though… how is a user supposed to know the form has worked, or not worked? They’ll just sit there clicking the submit button until their head pops off! :grinning: :boom:

I was typing that you could style the form the same as the actual contact form, then I saw @dram typed the same thing. So yes… what they said :point_up_2:


#11

ok sizing the succes / error boxes could maybe help, thats something I did not think of, since Im quite new to webdesign/coding in detail.

regarding the user, its not really necessary to inform the user within the clickflow,
since the submit ends up in redirecting to another website anyway