Hello, I’ve been following Webflow since it was launched, but been nervous about actually jumping in and doing client work on it due to it’s ‘locked-in’ nature (ie. if I make something on the CMS then it won’t be easy moving away from them). I don’t have an issue with being locked-in, but I need to feel confident about support.
I just received a response to a support request from 5 days ago and whilst it was not urgent, I think this is a little too long.
I just wondered how other people have got on with support? Is there another channel I can use to get in touch (I used the web form)?