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Trying to publish website without the www


#1

Hi!

I have added the custom domain on the hosting. I have set the default to be gedditright.com but the website throws an error.

Have added all the DNS settings according to webflow’s SSL settings.


#2

Hello @makdicowz

The majority of the issues can be resolved with this trouble shooting guide:

Let me know if this helps.


#3

I’ve done everything that is required.

Somehow when i set the default to www.gedditright.com it seems to be working. changing the default to gedditright.com throws me an error.


#4

The most common reason for this is that maybe your provider doesn’t support CNAME flattening.

Please take a look at this article:


#5

I’m using godaddy as the service provider. Contacted them and they told me that Webflow has a SSL template which they can’t edit. so I’m back here trying to look for answers.


#6

I would suggest then routing all your traffic to the www subdomain then.


#7

Godaddy does not support cname flattening. If you must use the root domain, you will need to use a DNS provider which supports cname flattening. (For example: Cloudflare, dnsimple, dns made easy).