I have been working on brand guidelines for my company, today I sent out the beta link and a bunch of people are not able to see the SVGs I have on the page.
In the read-only I can see that all the images for the logos show as broken. Not sure what caused it but you may want to replace all of them and see if it will fix the problem.
Ok so this is happening to me on another site too, all of the sudden my images are unlinked and say 0x0 and I need to reupload them.
I feel like this is a bug on you guys end? Im not sure why this would be happening. Ive relinked them all now. But this is becoming a repeat issue and im a bit confused as to why.
Truly, this sounds like a nightmare situation if the number of images is high. Perhaps @Brando can shed some light on a possible reason for such a behaviour. I’d love to know what may happen and what to do to not allow this.
I would love that, it is a nightmare and now on two of my sites!!!
its a simple fix to go in and relink, but tough because for some reason I cant see that they arent linked its still showing the graphic for me but other people are sending me screenshots and I have to go in and relink. Its just very nerve wracking to not know when something will be broken on the site.
Thank you guys for any feedback or ideas you might have
Thanks for pinging me on this — definitely sounds like odd behavior.
its a simple fix to go in and relink
When you relink are you also have to reupload to the Designer, or just reselect the image from the Asset Manager? Can you see this happening on any other sites?
If you do see this happening on other projects, please let me know prior to fixing the issue, and I’d be happy to investigate further.
At this point, I’m not entirely sure what would have caused this. I have a couple of hunches — the main one being that the SVGs were converted from a different file type to an SVG but not correctly. Are you only seeing this issue with SVGs, or all image file types?
I’ve reached out to one of our engineers about this as well to see if they know what could have happened here — I’ll post here when I hear back from them
So I went into webflow and I could see all of the logos correct so I clicked on one of them and in this popup it said the size of the image was 0x0 (ive already fixed it, so it doesnt say it anymore)
Thanks for the extra info @Tanya_Higgins — this is definitely weird!
I’ll be sure to check with the engineers to see if they know what went down with those images. Until then, we’ll also keep a close pulse for other reports of similar issues in case this is a more wide spread issue.