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Uploaded backgrounds disappears


#1

Yo!

Encountered this a couple of times now. I create a section, upload a background to the section, switch page, go back to the page with the section, background is gone and I have to re-select it again från the Asset Manager.

Ya' need a preview link for this? This don't happen all the time, but occurs so to say..:)


#2

...and another problem: apparently it sometimes shows up in the designer, but not in the published version.


#3

This is also happening me too.

Open a page to update. The background image will be hidden on the section have to go back an unhide it before I publish.


#4

Hmm..seems like that Asset Manager makes images a bit of a fishy thing these days.


#5

maybe try submitting a help ticket to get the WF team's attention.


#6

Mm..seems to be the best way to go about it!


#7

Hi @StevenP, thanks for the report. Could you please send a mail to support@webflow.com, and provide some information to help us investigate this ?

Can you please send me the following info to the support desk, so I can take a closer look?

1.    Read-only Link: http://help.webflow.com/general/guidelines#how-do-i-share-my-sites-read-only-link
2.    Screenshots of issue: http://help.webflow.com/general/guidelines#how-do-you-take-screenshots
3.    Browser Version: http://help.webflow.com/general/designer-user-interface#which-browsers-work-best-with-the-designer

Cheers, Dave smile


#8