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URGENT: website down


#1

Hi

My client’s webflow website is down. Simplyadverse.co.uk.

Can you advise please.

Thanks

Graham


#2

Hi @GrahamCox

You should contact support here:


#3

Thanks already contacted them


#4

Who is your DNS provider? (It probably is the same as your domain registrar.) It looks like DNS queries to them are timing out, so DNS resolution for the domain is failing - which means requests for the domain are never reaching Webflow. Reaching out to your domain registrar to see what is going on with the DNS is probably also a good course of action.


#5

Thanks Nathan, much appreciated and we’re on it.

Graham


#6

Looks like it’s back up now.