Video downloading as BIN file in Windows using Chrome

Hi!

On this page of my site http://appcues-042c3fa4a8ea0ab9197cdd376a405ca.webflow.io/customers and all pages I use the webflow video module, my developers have noticed that on windows/linux when they use chrome they attempt to watch the videos but they download as a BIN file instead of letting them watch.

Are you experiencing this on your end? Any idea how to fix it?

Here is my read only link
https://preview.webflow.com/preview/appcues-042c3fa4a8ea0ab9197cdd376a405ca?preview=dadf93bfb7e096416aed5b17a4d1e9ed


^This is just an image of the module on my end (chrome, mac)

I couldn’t replicate your issue in chrome, worked for me, also great site!

Can you try looking at your site in incognito mode? Maybe it might be an installed plugin/browser extension that may be causing this.

Glad you couldnt replicate and it was working well! might just be an issue with plugins/browser extensions! Having my dev test now! Ill be in touch!

1 Like

He retested and realized he was using chromium and this is not happening on regular chrome. Not sure if you guys support chromium but im ok as this is not a browser my customers typically use.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.