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Video downloading as BIN file in Windows using Chrome


#1

Hi!

On this page of my site http://appcues-042c3fa4a8ea0ab9197cdd376a405ca.webflow.io/customers and all pages I use the webflow video module, my developers have noticed that on windows/linux when they use chrome they attempt to watch the videos but they download as a BIN file instead of letting them watch.

Are you experiencing this on your end? Any idea how to fix it?

Here is my read only link
https://preview.webflow.com/preview/appcues-042c3fa4a8ea0ab9197cdd376a405ca?preview=dadf93bfb7e096416aed5b17a4d1e9ed


^This is just an image of the module on my end (chrome, mac)


#2

I couldn’t replicate your issue in chrome, worked for me, also great site!


#3

Can you try looking at your site in incognito mode? Maybe it might be an installed plugin/browser extension that may be causing this.


#4

Glad you couldnt replicate and it was working well! might just be an issue with plugins/browser extensions! Having my dev test now! Ill be in touch!


#5

He retested and realized he was using chromium and this is not happening on regular chrome. Not sure if you guys support chromium but im ok as this is not a browser my customers typically use.


#6

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