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Video sound disappear


#1

Hey guys!

I wonder if this is a bug. I’m adding a video to a project I’m working on. I paste in the video link, just as I should, and the video shows nicely. But when playing the video in the published site (also in the preview of course), there is no sound on the video. How come, and what can I do to change this?

Thank you for any help!


Here is my site Read-Only: LINK
(how to share your site Read-Only link)


#2

Thanks for posting this, this definitely sounds like odd behavior.

What sites are you seeing this issue occur in? Can you send me the site Read-Only links please?

Can you please try the following:
(1) Try to reproduce the error while being logged into Webflow using Incognito mode with browser extensions turned off: https://support.google.com/chrome/answer/95464?hl=en
(2) If the problem persists, please take a screenshot of your Console and send it to me: https://developer.chrome.com/devtools/docs/console

Could you please let me know what browser version you’re using by sending me your information from this page?

There should be a small share link when you visit the page which you can send to me.

Thanks in advance!


#3

Hi @Sven_Erik_Slattedale

Thanks for sending me that DM with your Read-Only link. I’ve sent you a response with a quick video explaining what the issue was :slight_smile: