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Webflow account plan payment

Hey, I was trying to make the payment of monthly lite plan 24$ and somehow it deducted the charges of yearly package i.e, 192$… Please, Is it possible to get my money back from the webflow support…
I don’t want the yearly plan now I just want the monthly plan…

Please can anyone help me with this? Is it possible to get the amount back?

Send a mail to support@webflow.com

I already did
But they are not replying

Any other solution? Is it possible to get my money back?

Hey how long ago did you email support?

Hi

Can u DM me ur account email?!

I’ll have a colleague look.

Done
Please help me out

It’s been one whole day…

Their probably looking at your problem hope you get it resolved

Webflow support will normaly answer with in 24-48 H
The rule is “First come First serve”

Webflow have hired more staff but they need some time to get up to speed.
They have a backlog for the moment and need to catch-up on it.
They questions will be answered, just a delay at moment.

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