A webflow bug has forced our website offline for 3+ days. I’ve reached out to customer support several times but haven’t received a response.
We urgently need help from the support team!
Our website currently reads as 404 - not found. Webflow will not allow us to publish our site and it won’t allow us to access the editor or designer features.
We have attempted to use backups but the backup files are corrupted and cannot be read. These are the errors we are receiving:
When we attempt to publish:
Failed to publish with error:undefined
When we attempt to access the editor feature webflow says:
Could not load index page DOM
Here is what our website currently looks like:
Here is a shareable preview link of our project: https://preview.webflow.com/preview/jodis-first-project-353d43?utm_medium=preview_link&utm_source=dashboard&utm_content=jodis-first-project-353d43&preview=051164b1d9bc53fa06ab43529037c2ab&mode=preview