Webflow E-commerce Tax Problem

[Homan_Cheung]

Hi Everyone,

I’ve created an Ecommerce website, and I want to show the tax calculated in the checkout page. I have configured the tax settings to auto calculate the tax (UK). However the tax row/text does not appear on the checkout page?

I’m not sure if its because I’ve deleted something or have selected the wrong settings - could anyone shed some light please?

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Here is my site Read-Only: Webflow - LS Services
(how to share your site Read-Only link)

[Homan_Cheung]

@johnramos

(Tagging you as I’ve seen you comment/help on other posts!)

[Homan_Cheung]

Really hoping you can help @matthewpmunger??

[Homan_Cheung]

@Nita @webflow

Can someone please help me?!

[Blanchard143 (David Blanchard)]

Hey @Homan_Cheung , I’ve been having the same problem recently. Did you ever get this figured out? My tax settings are the same- “I’ve included all taxes in my prices” is disabled. I’ve noticed a couple orders come in where taxes were applied, but when testing I can’t get any products to display taxes at checkout. Very strange.

https://preview.webflow.com/preview/adventurous-stills?utm_medium=preview_link&utm_source=designer&utm_content=adventurous-stills&preview=f4cd9d0c106167ae62723b967e29b7a1&pageId=603feaed9632841a35d55092&mode=preview

[johnramos]

Hi @Homan_Cheung and @Blanchard143, are you still experiencing issues with tax being applied?

This seems like a sensitive account / technical issue, and we’re here to help. It is likely we’ll need to investigate and discuss your private account details. Could you please contact our Customer Support Team at support@webflow.com?

One of our Customer Support Team Specialists will be able to investigate and respond via email! Thank you so much!