Webflow, your EU customers need a statement (Privacy Shield)

Community resources General
21

@WebflowCommunityTeam it has been 19 days since you provided us with something “in the coming days”. We all know that the issue is complex, but we need resources in the short term that will allow us legally to host customer websites with Webflow. And preferably yesterday.
And, of course, we also need information about how, after the short-term solution with a view to the future, it is planned to change the Webflow hosting if necessary.

If you are already working on a “big” solution, please let us know. For some of us, who build their business completely on Webflow, this is existentially important.

9 Likes
22

Even some acknowledgement wouldn’t hurt. The radio silence is concerning.

I am also surprised at the lack of attention this has been given on youtube too. I guess there aren’t any big scale European creators at the moment.

2 Likes
23

Can we please get any response from @WebflowCommunityTeam ? We have to inform our european customers how we can move forward. Its been 3 weeks now.
PLEASE - we need an update.

1 Like
25

Hi everyone,

Not sure this is what you are looking for, but you can refer to this: Webflow Data Protection Agreement Request

Also, our EU privacy policy.
Our Global Privacy Policy

Hope this helps.

Have a Great Day and Happy Designing,
~ Brandon

26

Hey @QA_Brandon,

thanks for your feedback. This thread has got more than 1,500 people clicking on it within 3 weeks. Why didn’t you send us the information that Webflow has changed the EU privacy policy on August 1st? The change is surely due to the decision of the European Court of Justice, right?

Can you please tell us, who do not know the previous privacy policy 1:1 by heart, what you changed on August 1st?
And since we are not lawyers, do you think that the use of your hosting as an EU customer is now legal again after the decision of the European Court of Justice and the amendment of your EU Privacy Directive?

And to ask it again, can you please tell us if you are planning to make any changes to the choice of hosting servers?
In the long run, it pays off for all your customers to choose the servers on which the website is hosted by state or region.
All your customers who have commented here and watched this thread are here because they love to work with webflow and the topic touches them directly. Please give us a little transparency with information about your plans.

Hoping for information, I remain with love from Germany,

Dennis from Vibrand Design

10 Likes
28

Quick update from us on this matter:

We appreciate all of your patience with this and the feedback we got from all of you. First, we want to let you know that from the moment we learned about the ruling, we’ve been hard at work here with our legal team, and our internal engineering and infrastructure teams, to create a path forward that supports your compliance needs in this new environment. Here’s what we’ve done so far and what we’re planning on doing in the future.

  • We’ve updated our Data Processing Agreement (DPA) to include Standard Contractual Clauses (SCCs) to cover Webflow’s processing of data on your behalf.
  • You can now find and enter into the updated DPA here ➞.
  • We anticipate the publication of guidance from regulators in the UK, EU and European Economic Area regarding additional protections that could accompany SCCs to further protect the data, so we may make available a newer version soon. In the meantime, we encourage you to enter into this updated DPA.
  • We’ve updated our Global Privacy Policy and our EU & Swiss Privacy Policy to take into account the invalidation of the Privacy Shield as a mechanism for exporting data out of the EU.
  • We continue to comply with our obligations to individuals under the Swiss-U.S. Privacy Shield Framework (which still is a sufficient mechanism for transfers from Switzerland, according to the Swiss Data Protection and Information Commissioner).
  • We are considering additional technical and organizational safeguards we can offer, beyond contractual language, including an EU-hosted version of our service. We do not have an announcement to make on that front at this time. We are also in touch with our sub-processors as part of this process.
12 Likes