This is the first time using the forum. I’ve run in to a bit of an issue that I could use some help with.
I built a website for a client on my account, when the site was done we launched it on my account (they paid for the ANNUAL site plan via white label billing).
However, for their own reasons, they want to have the site hosted on their account so they can make full use of the designer internally.
The problem I have is - there is no way for me to transfer the current site plan to their account, even though they aren’t looking to change plan.
I tried contacting Webflow support as I read in the forum that Webflow can provide ‘credits’ in such a circumstance - is this correct? And can anyone tell me how to get a reply from Webflow’s support? They’ve been pretty unresponsive.