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Website is down Please help!

#1

Hi, my site mannahousemidlothian.org is giving an ERR_CONNECTION_REFUSED. Nothing has changed and customer billing is current. This site has been up for about 6-8mo without any problems. Any ideas what could be wrong?

Thanks in advance

#2

It looks like your A-Records and CNAME record isn’t set:

https://www.whatsmydns.net/#CNAME/www.mannahousemidlothian.org
https://www.whatsmydns.net/#A/mannahousemidlothian.org

Try following this article to fix this:

Hope this helps :slight_smile:

#3

I checked the record and it is correct. It has worked fine for a while now???

#4

can you post a screenshot of your A-Records and CNAME?

#5

Capture2 Capture1

#6

Everything looks good there but not here:
CloudApp

Can you contact your domain name registrars support team to see why your records aren’t showing up publicly?

Let me know what they say.

#7

Ok Thankyou for your help

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#8

Got it figured out. My client owned the domain name and it expired. I appreciate your help

1 Like