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Website not available from some locations seemingly at random

Our website https://depict.ai seems to not be accessible from some locations.

uptrends.com tells me it is not available in 8/45 locations.

By using a VPN I am able to see that requests to depict.ai get redirected to www.www.depict.ai when requesting from e.g. Chicago. These requests obviously fail.

This is a huge problem for us and I am pretty sure that the problem is on Webflows side.

Below you can see my hosting and cloudflare preferences:

DNS:


Click to read detailed redirect log Below is the log from curl when the request fails:
    * Connection state changed (MAX_CONCURRENT_STREAMS updated)!
    < HTTP/2 301 
    < server: openresty
    < date: Tue, 07 Jul 2020 13:51:10 GMT
    < content-type: text/html
    < content-length: 166
    < location: https://www.www.depict.ai/
    < 
    * Ignoring the response-body
    * Connection #2 to host www.depict.ai left intact
    * Issue another request to this URL: 'https://www.www.depict.ai/'
    * Could not resolve host: www.www.depict.ai
    * Closing connection 3
    curl: (6) Could not resolve host: www.www.depict.ai

Does anyone have advice on how to proceed here?

Try making the www version as the default domain. :slight_smile: