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Why is the "+ New Topic" button sometimes disabled?


#1

I’m trying to post questions in the relevant forum categories, but often the New Topic button is disabled. I’m reading all the stickies, trying to be a good citizen. But there’s no error message or hint as to why it won’t let me post a new topic.

I was able to get it to work in Design Help > Layout, but not for Publishing Help > General. Can’t find a rhyme or reason.

What do I need to do to unlock posting in certain categories? And why is it a secret? XD


#2

Hi @kellyknowles

You can’t post in publishing help —> General because it’s only a parent category. When the “New Topic” button is disabled it’s because you need to select a subcategory first.

Hope this helps!


#3

Thanks for the quick response!

I’m not seeing a child category for General…
Shouldn’t there be another box to the left of the “Latest” button?


#4

Oh yeah sorry! This subcategory is closed. We can no longer post in it.