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Why we must pay but not recieve feature


#1

so we have subscription and if we pay now we must pay for 2 month so i try edit website and cant because site is locked. so why you lock if you in same time charge every day?

https://preview.webflow.com/preview/perfect-change-project?preview=23dc3e22bcef3218daf1ad1ab40a5fd3


#2

Hi @Webfff

I’m not sure we can help with that on the forum as it’s sounds more like an account issue.

Contact support@webflow.com or https://university.webflow.com/contact and they’ll help you out. Monday - Friday 6am - 6pm (Pacific)