Recently ran into a roadblock with my Ecommerce set up. For reasons on my CRM side (Zoho) i require te First and Last name to be pulled through/Zapped as 2 independent fields, as opposed to one in the Full Name field. Whilst i understand the issues lies on Stripe’s side through their billing details requirements to contain ‘Full Name’, i’ve been exploring work arounds:
Question:
Is there a way in the Webflow ecommerce checkout to create a card/component for First and Last name as 2 indpendent fields, in addition to the ‘Full name’ field in the billing details section?
Currently im using the ‘Additional info’ form box and repurposing that as a way of doing this:
But when I pull that field data through in my Zap, Webflow automatically pulls it through as a continues string of content accounting for everything in the card, as opposed to the fields as individual inputs
I don’t think there is an ideal way to solve this one, you could run some code to split the field into first and last name which has its limitiations. Or another method might be to capture the first and last name in another step and then tie this to the order data before sending on to the next service.
Automatically splitting names correctly is generally considered an incomputable problem. Some cultures have last name first, or various titles. Some people have one-word names, or names that aren’t even composed alphabetic characters ( yeah, rare ). Even English names are problematic and here’s why.
Point is, the only safe way is to ask for first and last name.
Outside of that all you can do really is split on spaces and hope you guessed right.
Choose plan A if you can… ask.
Plan B, you can do in client-side JS, or in server-side automation like Zapier.
