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Webflow customer support not replying at all

I am a student and I applied for student discount several times. I never received and email from Webflow considering me getting the discount or not. Contacted Webflow support email and support form few times. 0 responses. So now I’m trying to get someone to finally answere me.

I have no idea what am I doing wrong? Why is it so hard to be a Webflow student customer?

@Drew_Schafer @PixelGeek

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Thanks for the ping @TylerCourts

Hey @Tin_Majetic I can see your support request in our system. Someone should be in touch soon regarding this.

My apologies for the delay in getting back to you, we have had quite a high number of requests over the last week. We are in the process of scaling up our team to help with times like this and reduce the overall wait time. Thanks for your patience. :slight_smile:

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Thank you so much. I understand now